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Terms and Condition Cancellation by Client  15+ days prior to trip departure - Full Refund Between 0 and 15 days prior to trip departure - No Refund The Company reserves the right to cancel any trip for any reason, but will not cancel a tour less than 15 days before departure except for Force Majeure, unusual or unforeseen circumstances outside the Company's control. When a tour is cancelled by the Company before the agreed date of departure for any reason other than the fault of the Client, the Client can either: • take a substitute tour of equivalent or superior quality if the Company is able and willing to offer such a substitute; • take a substitute tour of lower quality if the Company is able and willing to offer one and to recover from the Company the difference in price between the price of the tour originally purchased and that of the substitute tour; • have a full refund of all monies paid under the contract as soon as possible. Medical Conditions And Special Requirements The Client must notify the Company in writing during the process of booking of any medical conditions, pregnancy, disability or any other mental and or physical condition which may affect fitness to travel and participate in activities of Adventure Keys. Failure to notify the Company may result in the Client being refused travel. Failure to notify the Company of any such condition that may result in the cancellation of a Package, will result in the complete loss of all fees paid for the package with no refunds. Some trips may be unsuitable for Clients due to age, mobility, disability, pregnancy, physical or mental conditions. It is the Client's responsibility to consult a licensed physician prior to booking. The Company may refuse to carry pregnant women over 24 weeks or Clients with certain conditions. The Company is not required to provide any special facilities unless it has agreed to do so in writing. The Company will do its best to meet Clients' special requests including dietary requirements, but such requests do not form part of the Contract and therefore the Company is not liable for not providing or complying with these requests. Medical facilities vary from country to country and the Company makes no representations and gives no warranties in relation to the standard of such treatment. Travelling with Children: Clients aged 18 at date of first travel are considered adults. An adult over the age of 18 must accompany every 2 children under the age of 18. The ratio of adults to children travelling together must be one adult per two children and two adults per four children (17 and under). The minimum age for Clients travelling on tours is 12 (for Family designated tours, the minimum age is 5). All inquiries with respect to children are subject to review and approval by the Company that reserves the right to restrict the number of travellers under the age of 18 on tours. If the adult accompanying the child is not the child's parent or the parents are divorced, then a "Parental Consent Guardianship Form" must be signed by the parent or legal guardian and received by the Company prior to departure. Basic Requirements The basic requirements for all Customers are that they must be able to swim and must be 18 years of age and over, be of sound mind and in good health. Adventure Keys reserves the absolute right at its sole discretion to require any Customer to undergo any test to assess whether the Customer is capable of participating in the Adventure Keys activities. Medical Conditions The Customer hereby declares that the Customer does not suffer from any medical condition which may prevent the Customer undertaking the Adventure Keys, including but not limited to acrophobia, epilepsy, dizziness, limb or back injury, angina or other heart condition, severe or uncontrolled asthma, visual impairment, depression or recovering from recent surgery. Acceptance Of Risk The Client acknowledges that the nature of the tour is adventurous and may involve a significant amount of personal risk. The Client hereby assumes all such risk and does hereby release the Company from all claims and causes of action arising from any damages or injuries or death resulting from these inherent risks. Prior to tour commencement, the Client may be asked to sign a participation form. Illegal Substances Adventure Keys does not allow Clients to carry any type of illegal drug on any of our trips. If the federal police checks and finds illegal drugs in a Client's bag or on his/her person, Adventure Keys will not be held liable. The Client will be held liable and assume full responsibility for the consequences of carrying illegal drugs in a foreign country. Frequently Asked Questions Fit 2 Surf Before you join us for your epic surf trip, let us remind you how important general health and fitness will be during your stay with us. Therefore, we highly recommend that you prepare yourself physically as well mentally to get right into it from Day 1. Surfing uses a lot of muscle groups that you may not fully be in touch with, and no matter how fit you are, sometimes, your body will be shocked by the kind of physical challenges surfing can pose. In general, the fitter you are the better you will be, but that not a thumb rule to feel overconfident about your surf skills. We recommend you take the time to read this article and follow this basic surf workout, which will not only help with your general fitness, but definitely get you closer to surfing better. What Is The Surf And The Weather Like? When Is The Best Time To Visit? There’s surf all year round, but it really picks up over the winter months from Nov-Feb. The sun shines for 300 days on average in a year, so it’s sunny! The weather in summer is hot with temps averaging around 35 Celsius, but with some days going into the high 40’s. The water is also warmer, so a thin wetsuit is all you need or just a rashy and boardies. In winter, the average temp is around 20 Celsius, so still not cold. It gets chillier in the mornings and evenings and the water is decidedly colder, so a wetsuit is a must, unless you’re super hard-core. What Boards Should I Bring, Do You Rent Equipment? We rent a range of long boards, short boards, mals, mini-mals, and foam-topped long boards for beginners. You are welcome to bring your own if you have as well. All types of boards can be used here as there are so many different reef, beach and point breaks. What Clothing Will I Need? You’ll need mostly summer beach clothes such as shorts, t-shirts, singlets, bathing gear, sandals. Bring a pair of jeans and a jumper too for the evenings. A towel (we don’t supply these), passport, camera, hat, sunnies, suntan lotion.You’re sorted. Do You Supply Towels? Yes, we do, so be sure to ask us our reception in the morning. But you can always bring an extra one, especially for the beach. What About Alcoholic Drinks? Taghazout is a dry village, meaning that it does not sell alcohol. Our Surf House too is not permitted to sell alcohol. You can, however, buy alcohol at various places in Agadir and bring it to our hostel. It is not, however, allowed on the streets and you’re encouraged to be sensible about the amount you consume so as to not offend the locals in this tiny Muslim village. In most cases, we advise you to bring something from home or Duty Free, to get you through the first couple of days. In most cases, we encourage you to not drink too much, especially if you're keen to surf good. Please remember, if you are hungover or drunk, our Surf Coach reserves the right to refuse your surf lesson for the day - this is purely for your safety. What About The Evenings? In the evenings, we are usually exhausted from a day of surfing, so spend our time chilling on our balcony, chatting, watching surf/comedy/whatever movies, playing cards or dice games and just relaxing. On Saturday night is the weekly BBQ and on Friday or Saturday nights, we sometimes head into Agadir to party at the clubs and pubs in the city. In most cases, transport to/ from the city, entrance fees, drinks are not sponsored by our Pub Crawl, however, if we are able to give you a free ride, we will surely mention this to you. Generally, we car-pool and share collective taxis to visit the city centre on Pub Crawl nights, so we can avoid drink-driving. What Else Is There To Do Apart From Surf? If you’re surfed out, you can tan on the beach and take a camel or horse ride or shop in the local curio shops. You can go hiking in the surrounding areas to beautiful caves overlooking the bay. You can take a trip to the local souk market in Agadir or hang out at the Marina there. You can go to the traditional Hammam (bathhouse) and get a massage. You can rent scooters and cruise up the coast or go to Paradise Valley (40mins drive away) and swim in the rock pools up there. You can rent quad bikes and speed up and down the beach and into the hills. Most of all, this is a place to relax and recuperate. What Is Morocco Like For Women? The voltage in Morocco is usually 220 V, and outlets will fit the two-prong Europlug. This is the plug used primary in Europe and many other countries with two round prongs. American and Canadian appliances, which are made to use with 110 V may be damaged if plugged into a 220V socket, even if you use an adaptor. If your appliance is “dual-voltage”, it should be fine (it’s designed for both 110 and 220 V). If not, you’ll need a power converter as well as an adaptor. Medical Information Medical facilities are good in Agadir but comprehensive health insurance and travel insurance is advisable. If you are unable to pay or are not insured you may be refused treatment. The village of Taghazout has a pharmacy run by a qualified pharmacist. We also have a small first aid kit for minor injuries. We can help you acquire the right insurance, so you can claim any of your medical expenses in case of injury during surf or general sickness. We can also help you get covered again damage to any surf equipment