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Cancellation Policy: • If you Cancel: - 25% will be charged upon cancellation. - All cancellations and reductions in numbers should be notified as soon as possible. - Any cancellations within the 14 day period prior to the activity date will result in the group leader being held liable for the full cost of the cancelled activity or reduction. • If We Cancel or Make Changes: - In the event of us having to cancel an activity, a full amount will be refunded or a free transfer to an alternative date or activity (where available) offered. - We will not be liable for any loss damage or expense resulting from force majeure or any unforeseen circumstances outside of their control e.g. inclement weather or change of venue for safety purposes. - We reserve the right to amend the running order of your activity day should this be necessary to provide the best service possible. Insurance and Safety: - We have full public liability insurance. It is the nature of adventure activities that there will always be some degree of risk. Our insurance does not cover you for inherent risks or client negligence. - Additional insurance can also be purchased on GetMyBoat. Alcohol and Drugs: - We also reserve the right to refuse participation to clients that they believe to be under the influence of alcohol or drugs and in such circumstances no refunds shall be given.