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WEATHER POLICY Our company has the responsibility to decide if weather conditions are suitable for chartering and they may classify conditions as either “charterable” or “uncharterable”. Uncharterable conditions usually include severe weather conditions like heavy storms, small craft advisory warnings, gale storms, strong winds, and large waves. On the other hand, light rain, passing storms, and cooler temperatures are generally considered acceptable for chartering. If the conditions are deemed uncharterable, the team will collaborate with the charterer to reschedule or temporarily postpone the charter to a later date. If a reschedule is necessary, we will give a rescheduling credit to the charterer that can be used for a charter of the same or lesser value within one year. CANCELLATION POLICY The policy for cancelling a charter involves a non-refundable fee of 5%. If a cancellation request is made at least 14 days before the charter date, a full refund will be given, but the non-refundable fee still applies. If the cancellation request is made within 5 days of the charter date, a 50% refund will be given, less the non-refundable fee. If the cancellation request is made within 3 days of the charter date, there will be no refund. Cancellation requests must be made in writing via email and should include: - The Charterer’s name - Organization name (if applicable) - Scheduled date and time of charter - Reason for cancellation - A request for cancellation. Rescheduling a charter does not allow for a full refund as per this policy. For more information, please refer to the company’s Terms & Conditions regarding their weather and cancellation policy.